711cu is committed to protecting every member's privacy to the highest security standards. This document transparently explains how we collect, use, and protect your personal information.
We do not merely comply with the law — we set standards higher than the minimum requirements to ensure your data remains safe at all times.
All data transmitted between your device and 711cu servers is protected with TLS 1.3 and AES 256-bit encryption. This means that even if someone intercepts your connection, the data cannot be read.
711cu has never and will never sell, rent, or exchange members' personal data to advertisers or third parties for commercial purposes. Your data is only used for the purposes stated in this policy.
Only authorised personnel with a legitimate business need may access members' personal data. Every access is logged and continuously monitored by our internal security team.
711cu operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure all our data management practices consistently meet the latest legal standards.
711cu members have the full right to access, correct, or request deletion of their personal data at any time. Your request will be processed within 14 working days through our support team.
In the event of any security incident involving your data, 711cu is committed to notifying you within 72 hours via your registered email and in-platform notifications, in line with global industry best practices.
This Privacy Policy explains in detail how 711cu ("we", "the platform") collects, uses, discloses, and protects your personal information ("Member", "you") when you use our services. By registering or using the 711cu platform, you agree to the terms of this Privacy Policy. Please read this document carefully before providing any personal information to us.
711cu collects various types of information from members to enable us to provide a secure, responsible, and high-quality service. This data collection is carried out transparently and only for legitimate purposes.
Information you provide directly:
Information collected automatically when you use the platform:
The Know Your Customer (KYC) process is mandatory for all 711cu members before their first withdrawal is processed. This is a protective measure that safeguards you against identity misuse and ensures your account remains secure.
Every piece of data we collect is used for a clear and legitimate purpose. 711cu does not use your personal data for any purpose outside the scope of the services you use.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification & KYC | Name, IC, date of birth, documents | Legal obligations |
| Deposit & withdrawal processing | Banking details, transaction records | Contract fulfilment |
| 24/7 Customer Support | Email, phone, session logs | Legitimate Interest |
| Fraud prevention & security | IP, device, activity patterns | Legitimate Interest |
| Responsible gaming management | Game logs, betting patterns | Legal obligations |
| Promotional communications (with consent) | Email, phone number | Consent |
You may withdraw consent to receive promotional communications at any time via your account settings or by contacting our support team. Withdrawal of consent will not affect the processing of data carried out prior to that withdrawal.
711cu does not sell, rent, or trade members' personal data for commercial gain. However, in certain limited situations, we may need to share your information with the following parties:
All third parties we engage are required to sign strict data protection agreements and may only use your data for the specified purposes. We conduct regular security assessments of all our third-party partners.
The security of your personal data is an absolute priority for 711cu. We continuously invest in the latest security technologies and practices to ensure your information is always protected against increasingly sophisticated cyber threats.
Technical security measures we implement:
The 711cu cybersecurity team monitors all system activity in real time, 24 hours a day, 7 days a week. Any suspicious activity is detected and addressed as swiftly as possible to protect your account and data.
711cu uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and understand usage patterns on our platform.
Types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or user experience of our platform. Session cookies will be automatically deleted when you log out or close your browser.
As a 711cu member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete personal information.
Request deletion of your personal data subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request restriction of your data processing while an investigation or dispute is ongoing.
All requests relating to your data rights will be processed within 14 working days. If a case requires more time, we will notify you within that 14-day period. Contact our support team via Live Chat or email to submit any requests.
In the course of its operations, 711cu may need to store or process your data on servers located outside Malaysia. However, any international data transfer is only carried out when:
All cloud service and infrastructure providers we use are required to comply with ISO 27001 and SOC 2 Type II security standards as a minimum requirement. This ensures your data remains protected even when processed at other locations.
711cu retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or in accordance with applicable legal requirements. The following are our general data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to your identity.
The 711cu platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors under the age of 18.
All registration applications go through a strict age verification process. Should we discover that personal data of an individual under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.
If you believe your underage child has registered on our platform, please contact our support team immediately via Live Chat or email so we can take the appropriate action without delay.
711cu reserves the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or industry standards. Any material amendments will be communicated to you via:
Continued use of the 711cu platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you disagree with any amendment, you have the right to close your account and request data deletion before the amendment takes effect.
The effective date and current version of this Privacy Policy are always displayed at the top of this document for your reference.
Your data is protected with the strongest encryption. Join over 500,000 Malaysian members who have trusted 711cu for a safe and responsible gaming experience.